> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vatel.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom API

> Customer messaging and support

The **Intercom API** integration lets your agents create and manage conversations, contacts, and tickets in Intercom for customer support.

## Prerequisites

* An **Intercom account** - [Sign up](https://www.intercom.com)
* A **Vatel AI organization** and at least **one agent**

## Configuration

1. In **Vatel AI → Settings → Direct Integrations**, click **Add Integration**.
2. Select **Intercom API** and enter your API credentials.
3. Click **Save**.

Once connected, you can add the integration as a function node in your agent's conversation flow or logic flows to manage customer conversations and support tickets.