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Version control lets you manage different versions of an agent. In production only a stable, validated version runs, while you keep developing in parallel.

Version lifecycle

1. Draft

  • Main working environment.
  • You can change, test, and experiment without affecting production.
  • Use Test agent to validate changes.

2. Create a version

  • When the draft looks good, click Create New Version.
  • This creates a save point. You can keep editing and testing this version.

3. Publish a version

  • Click Publish to freeze the current version.
  • Published versions are read-only and stay stable in production.

4. Activate a version

  • To use a version in production, click Set Active.
  • Only one version can be active at a time. You can change it whenever you need.
Only the active version is used for phone and production. Test on the web during development to avoid creating a new version for every small change.

Other actions

  • Delete a version to remove old, unused ones.
  • Create Draft to start a new draft from a previous version.
  • View to see the history of your agent’s versions.
Version Control Version Control