Vatel AI - Vatel AI Documentation

Agents handle calls through natural dialogue, from simple inquiries to multi-step workflows. Vatel AI provides the tools to configure voice agents, connect them to your telephony and channels, and monitor performance at scale.

Configure

Configure voice agents with prompts, the visual flow editor, and version control

Develop

Integrate voice agents with SDKs for Python, JavaScript, Go, WebSockets and REST

Integrate

Connect agents to a wide range of other platforms

Monitor

Call history, transcripts, and analytics to evaluate agent performance

Platform capabilities

From design to deployment to optimization, Vatel AI provides what you need to run voice agents at scale.

Design and configure

Goal	Guide	Description
Overview	Configuration overview	Core concepts for building and managing agents
Write prompts	Prompting	Effective prompts for your voice agents
Build conversation flows	Agent Editor	Visual flow builder and tool configuration
Node types	First message, Conversation, Transfer	Flow nodes for greeting, dialogue, and handoff
Logic and tools	Logic, flows & tools	Control flow and external tool calls
Version workflows	Version control	Drafts, publishing, and activating versions
Configure voice	Voices	Choose and customize agent voices

Connect and deploy

Goal	Guide	Description
Overview	Integrations overview	Connect telephony, email, and messaging
Voice and SMS	Twilio	Twilio integration for phone and SMS
Email	MailerSend, Resend	Send and receive email from your agent
Messaging	Clerk	Messaging integrations

Monitor and optimize

Goal	Guide	Description
Call analytics	Call analytics	Call history, transcripts, and extracted variables

Quickstart

Build your first AI receptionist in minutes

AI ReceptionistDeploy your first AI phone receptionist agent

​Configure

​Develop

​Integrate

​Monitor

​Platform capabilities

​Design and configure

​Connect and deploy

​Monitor and optimize