Platform capabilities
From design to deployment to optimization, Vatel AI provides what you need to run voice agents at scale.Design and configure
| Goal | Guide | Description |
|---|---|---|
| Overview | Configuration overview | Core concepts for building and managing agents |
| Write prompts | Prompting | Effective prompts for your voice agents |
| Build conversation flows | Agent Editor | Visual flow builder and tool configuration |
| Node types | First message, Conversation, Transfer | Flow nodes for greeting, dialogue, and handoff |
| Logic and tools | Logic, flows & tools | Control flow and external tool calls |
| Version workflows | Version control | Drafts, publishing, and activating versions |
| Configure voice | Voices | Choose and customize agent voices |
Connect and deploy
| Goal | Guide | Description |
|---|---|---|
| Overview | Integrations overview | Connect telephony, email, and messaging |
| Voice and SMS | Twilio | Twilio integration for phone and SMS |
| MailerSend, Resend | Send and receive email from your agent | |
| Messaging | Clerk | Messaging integrations |
Monitor and optimize
| Goal | Guide | Description |
|---|---|---|
| Call analytics | Call analytics | Call history, transcripts, and extracted variables |
Quickstart
Build your first AI receptionist in minutes